These terms explain the basic rules for using the VORYKIO website and placing orders with us. By using our site or purchasing from us, you agree to these terms.
You agree to use this website only for lawful purposes and in a way that does not harm the website, other customers, or VORYKIO.
You may not attempt to interfere with website security, misuse checkout, copy website content for unauthorized commercial use, submit false order information, or use the website for fraudulent activity.
We may update, suspend, or discontinue parts of the website at any time.
Product information
We try to display product names, descriptions, prices, colors, photos, videos, materials, measurements, and fit information as accurately as possible.
Product colors may look different depending on your screen and lighting conditions.
Product availability, pricing, promotions, and descriptions may change without notice.
Pet sizing and use
Please measure your pet and review the size chart and fit notes for the specific product before completing checkout.
Pet body shapes vary. Weight alone may not be enough to determine the correct size, so neck, chest, back length, and other listed measurements should be considered where provided.
Decorative pet accessories should only be used as described on the product page. Do not use a decorative item as a restraint or leash attachment unless the product is specifically designed and listed for that purpose.
Orders and payment
When you place an order, you agree that the information you provide is accurate and complete.
Payment must be successfully authorized before an order is processed.
We may cancel or refuse an order if payment fails, fraud is suspected, the item is unavailable, or there is an error in product or pricing information.
Shipping, delivery, and returns
Shipping and delivery are handled according to our Shipping Policy.
Returns, refunds, cancellations, damaged items, and incorrect items are handled according to our Refund Policy.
Customers are responsible for providing a correct delivery address and responding to carrier or customs requests when needed.
Promotions and discounts
Promotions, discount codes, bundles, and free-shipping offers may have specific conditions, time limits, product exclusions, or destination restrictions.
We may change, suspend, or end promotions at any time unless otherwise stated.
If a promotion is affected by a technical or pricing error, we may correct the error or cancel affected orders where permitted by law.
Customer content and feedback
If you send us product reviews, photos, feedback, or support messages, you confirm that the content is accurate and does not violate another person’s rights.
We may use non-sensitive feedback to improve our products, service, and website experience.
Intellectual property
The VORYKIO name, website design, text, graphics, photos, product presentation, and related content are owned by or licensed to VORYKIO unless otherwise stated.
You may not copy, reproduce, sell, or reuse our content without permission.
Third-party links and services
Our website may link to third-party services such as payment providers, tracking websites, customer support tools, or shipping partners.
Those third-party services are controlled by their own providers and may have their own terms and privacy policies.
Limitation of liability
To the fullest extent permitted by law, VORYKIO is not responsible for indirect, incidental, special, or consequential losses related to website use, delivery delays, carrier actions, customs issues, third-party service outages, or product misuse.
Nothing in these terms limits rights that cannot be limited under applicable consumer protection laws.
Changes to these terms
We may update these Terms of Service from time to time. The latest version will be posted on this page with the updated date.
Questions about these terms can be sent to support@vorykio.com.
Need help with an order?
Email us at support@vorykio.com and include your order number, checkout email, and a short description of what you need.
